Strata & Developer

We'll organise for individual utility meters to be read, according to your preferred billing cycle.

We'll also carry out meter reads when a resident moves in or out to ensure they are accurately billed.

We'll report any faulty or suspected faulty meters to you and will give you advice on how to rectify the issue.

We'll produce and issue regular accounts to your strata residents according to your preferred billing cycle. Accounts will also be issued when a resident moves out and needs to finalise their account.

Furthermore, we will manage and lodge any pensioner rebates on your behalf and ensure that these are passed on to eligible customers.

You'll be able to track your utility billing arrangements with our quarterly reports.

The financial statement and aged balance lists provide a breakdown of the charges and customer balances.

The performance report reflects what we have billed out on behalf of the Body Corporate and compares this to the bulk bills received from your retailer.

We'll take care of collecting money for you. All monies paid by your residents for their utility bills will be paid into a bank account which we will operate on your behalf.

At the end of every month we will forward any monies received from your residents to you.

We take the hassle out of collecting unpaid accounts and help you to be compliant.

Our arrears process is designed to ensure you adequately recover outstanding payments from your residents.

We're here to help. You can contact us on a dedicated phone number. We'll also provide a number for your unit holders to use for tenant changes to billing and payment enquiries. This number will be highlighted on the bill.

We'll continually monitor and review the costs incurred by you to purchase electricity on behalf of your community as well as the monies you receive from your residents to ensure that you're adequately covering your costs.

We'd also be happy to assist you with the renewal of bulk energy contracts to ensure that your Body Corporate is purchasing your utilities at the best rate possible.

If you own and operate an embedded network we can manage it for you. SAS is accredited by the Australian Energy Market Operator (AEMO) as an embedded network manager. So we can manage all aspects of this role on behalf of your Body Corporate including processing of any occupants who wish to churn out of the network.