As a member of the Body Corporate Committee for the building I live in, my interactions with SAS have always been prompt and professional. We recently undertook a revue of our bulk electricity arrangement, and SAS (namely Rebecca) were excellent in explaining the intricacies of the billing arrangements and the roles of the various parties participating in the agreement. Highly recommended.
JUSTIN GALOGLY
Body Corporate Committee Member
SAS is the utilities supplier of our complex and we are happy with their service. The customer service team is always helpful and friendly!
CIANA MANAGEMENT
Building Management - Ciana Apartments
We have been with Silver Assets Services for approximately 7 months. During this time we have found the staff to be most helpful and friendly and very professional. We can recommend this company very highly.
Spectacular service from the Silver Team . Instant connection as a new customer , with an easy online sign up as a new customer . They are very reliable with on time billing and no outrageous hidden fees . As I've moved , there disconnection service online was easy to use , with excellence in the Silver Team responding . 5 star feed back , I highly recommend. Thanks Silver
Always excellent customer service and experience!!!! I couldn’t have asked for a better deal or service. They helped me every step of the process and made the transition seamless.
Incredibly friendly staff who understands my need!!!~ Thank you Sliver Asset Services!:)
Recently moved and signed on with Silver [Asset Services] and have been so impressed with their excellent customer service. Staff always friendly and answer questions promptly. I have told all my friends and families about them as well and keep on recommending
Very good customer service, very responsive and answered all my questions promptly. Customer as part of a Strata Title complex on the Sunshine Coast for about 6 yrs now. Highly recommend them, Thanks Rob
Where do I start, I'm sure I'm not the only one that has been impressed with Emma in the customer service team. Emma was very helpful and treated me with great understanding and kindness which is so very important when one is in the older age group.
Emma also replied to my email promptly and is following up on my request. She is an asset to your Company.
The Staff at Silver Asset Services are always very helpful. They are happy to talk over the phone and assist when there are problems with your account and are happy to negotiate payment plans or offer any other government help that is out there for you. From my recent experiences speaking with Vanessa and Fiona at length and sometimes late on a Friday afternoon, I have only good things to say about Silver Asset. Nothing was a problem for them and they even helped me fill out a Government Form. The last couple of months have been very trying for me with a very unwell mum and a lot of my bills were piling up and the girls from Silver Asset were only too happy to be there to help out and offer suggestions with my electricity account. . I have no problem recommending Silver Asset for anyone to use.
So easy to deal with... It's all online which I thought might be an issue, but the stuff is literally instant and they're very accomodating if you're having issues. Number 1 Customer Service. Ask any query it gets solved within a few minutes. It feels more like you're chatting with a friend who's hooking you up with a good deal than a stranger on the other end. Would recommend!
Very helpful staff! Whenever I called, they always provided the best solutions. Definitely first-class customer service!! Great team!
We couldn't be happier with the service we receive from Silver Asset Services. Their team has been exceptional in managing our accounts with efficiency and transparency. Our hot water system needed replacement due to age, they handled everything with care and diligence, ensuring we had minimal disruption and the new system installed promptly. I highly recommend Silver Asset Services for their professionalism, reliability, and outstanding customer service.
D KETTLE
Building Manager - Broadway on Ann
Spoke with Ash who was able to solve my enquiry within the first phone call. This is not the first time I have had an issue and Ash has been able to solve within 24 hours.
Had a complex problem to resolve. Got through to a person within a minute and sorted it out quickly.
I needed to make a follow up call for a related matter an hour later. Also quick response and fully resolved by knowledgeable staff.
Excellent 👌
