June 6, 2019
Individual Water Billing

Individual water billing

As the price of utilities continually rise throughout Australia and tenancy laws are becoming harder for investors to on-charge the costs of water usage to their tenants, many strata communities are implementing individual water billing arrangements to ensure their owners are being charged more fairly. There are two common methods […]
June 6, 2019
Queensland Government Reticulated Natural Gas Rebate

Queensland Government Reticulated Natural Gas Rebate

Similarly, to the electricity rebate the Queensland Government also offer a rebate to reticulated natural gas customers who hold an eligible concession card. SAS often receive queries regarding this matter but unfortunately customers within a reticulated gas embedded network aren’t entitled to receive this rebate and here is why. Developers […]
May 13, 2019
All things electricity meters

All Things Electricity Meters!

Meter location and access to your meter A lot of our customers don’t know where the electricity meter for their unit is located. It can be a little harder to find than looking in the meter box outside, as you usually would at a typical standalone house however we can […]
April 16, 2019
Queensland Asset Ownership Dividend

Queensland Asset Ownership Dividend

For the second year in a row the Queensland Government will be providing a $50.00 electricity credit to all Queensland households in an effort to provide assistance and electricity bill relief. What do I need to do to apply? Nothing. Due to the bulk purchase and on-selling arrangement your Body […]
April 1, 2019
Reduce Energy Consumption & Cost

Reduce Energy Consumption & Cost

Energy efficiency is about reducing the energy we consume without negatively impacting our lifestyle or health and safety. The benefits of energy efficiency are indisputable: residents save money, utility networks have smaller loads and require less upgrading, and greenhouse gas emissions are reduced. The best part is this can all […]
March 29, 2019
How Bulk Utilities Can Benefit You

How Bulk Utilities Can Benefit You.

Silver Asset Services is the trusted specialist, assisting building owners and bodies corporate to successfully acquire bulk utilities including electricity, water, air conditioning and gas, and managing those services on their behalf. Our goal is to substantially reduce the cost of utilities for the long term, thus increasing the values […]
March 1, 2019
Customer Hardship

Customer Hardship

New rules have been introduced to help customers who are having trouble paying their bills due to hardship. Retailers must have hardship policies in place for residential customers and those must have a minimum set of requirements approved by the Australian Energy Regulator. Retailers must now have: processes to identify […]
March 1, 2019
Life Support

Life Support

The 1st of February saw new rules take effect relating to protections and obligation for energy customers requiring life support and equipment. Two electricity companies have been given fines of both $40,000 after they cut power to people who were on life support. Under the National Energy Retail Rules, for […]
December 11, 2018

Finding Energy Efficient Products

Everyone is talking about being energy efficient – and no wonder! According to Choice magazine, Australian households typical spend about $1750 a year on electricity. Everyone’s usage is different of course, but energy use in your home tends to break down like this: Heating and cooling 40% Water heating 23% […]
December 4, 2018

What is an Embedded Network?

Are you switched on to where your electricity comes from? If you live in a Body Corporate or Owners Corporation, you might have your electricity supplied by an Embedded Network. That means power comes into one point in the building and is then distributed each individual unit. Typical places you’ll […]
November 19, 2018
Silver Asset Services looks at what you can do if you think your electricity bill is too hight

Help My Electricity Bill is Too High!

No one likes a big power bill, but keeping it under control is as easy as A, B, C (and, we’ve thrown in D and E as well). A is for Appliances Have you bought a new appliance? You might be surprised how much energy they consume. You can effectively […]
November 6, 2018

‘Spring Clean’ Your Energy Use

Spring is here! And so is the warmer weather, so now is the perfect time to ‘spring clean’ your energy use. So, spring into action and turn that extra energy into electricity efficiency. Throw the curtains back and open those windows As little as 30 minutes exposure to natural sunlight […]